“Toby was wonderful! He really cares about his job and taking care of all the customer’s questions. Julie went out of her way by working on her day off to help me pick out granite to match what was already (installed) in my house. Customer service through R. Cook is a breath of fresh air. It was so nice to work with people who love what they do.”

— Melissa and Brad Maloney:
Purchased a Spec Home, the Brittan Sunroom, and they moved from Toledo in March of 2005.

“Value and quality of home, convenience to work and a community with brick on all four sides and with 3 & 4 car garages were the factors that most influenced our decision to build with R. Cook Properties. It was important that changes could be made to the homes. The entire staff, especially Julie and Toby bent over backward to make our home building experience a positive one. We have told multiple people who are looking in the area about Cook and two are considering buying from Cook.”

— Kim and Scott Miller:
Built a Windsor with 4 car Garage, and moved from Novi in September of 2004.

In their Post-closing survey they told us that they chose to build with R. Cook properties based on the Builder Reputation, Quality of Construction, the Price of Home, and Home Choices and Floor Plans. They commented that…

“ Toby is great to work with.”

— Michelle and Carl Hirshfield:
Built a Windsor and moved from Saline in August of 2004.

“Julie and Shanna were a pleasure to work with!!! You have a wonderful staff in Saline.”

— Steve and Lorissa Farr:
Built a Windsor Sunroom and moved from Dearborn in January of 2005.

“Excellent Staff! (Who are) kind, courteous, knowledgeable and interested in the customer’s satisfaction. I also like the use of quality building materials and quality workmanship. I am a very happy customer. Julie Wiggett was fantastic to work with. Toby was awesome , too! Shanna was always available and would call me back in a timely fashion. Jeff was receptive and attentive to any construction issues. There were all great!”

— Dr. Vince Pernell:
Built a Devonshire Sunroom and moved from Ypsilanti in September of 2004.

“Shanna, Julie and Toby are excellent with customer service – you feel they really care about your house. Even though my kitchen sink fell into the cabinet and they carpeted over a vent the trust I have that any problem will be handled eases my mind. This trust is from my experience with Julie, Shanna and Toby. Also, Penny dealt promptly with the sink repair. I would buy from R. Cook Properties again and have already recommended them to others.”

— Drs. Bonita and Woody Neighbors:
Built a Manchester Sunroom and moved from Ann Arbor in April of 2005.

“Thanks again for your help. Your support in getting things corrected quickly is unlike anything I have seen in the building business. I have recommended friends to buy from Cook for the reason that you have an awesome customer support organization.”

— Scott and Karen Youngblom:
Built a Manchester and moved from
Saline in May of 2004.